Are Japanese hotels really serious about halal? With a heavy heart, I would say they may not be that serious about Muslim guests as you we may like to think. Whenever we ask them about promoting their Muslim-friendly services including halal food, other amenities targeted to the Muslim guests, most of them say they are not interested in reaching out to the Muslims living in Japan or visiting the country as travelers. In fact, they do not take Muslims seriously.
To my understanding, there are quite a few reasons behind this attitude. Let us discuss these reasons one by one.
No. of Muslim guests staying in these hotels is limited. According to these hotels, it does not make business sense to seriously think about halal
Most of these hotels are almost always fully booked
Halal is too difficult a concept for many of these hotels. Many of these hotels are clueless about how to treat their Muslim guests. so, they do not want to take halal too seriously as it is too complicated to them.
There is a huge demand for hotels by the local guests as well. So, why should they care so much about the guests who require these hotels to think out of the box and invest huge amounts of money to get ready for Muslim guests?
I am not saying that all the hotels are like this. Of course, there quite a few hotels which have obtained halal certificates. They have taken the pains to understand the concept of halal and now they are fully ready to serve their customers. But, these hotels may not be in big numbers.
The issues discussed above are just my opinions. There is no substantial data involved in this research. However, the fact of the matter is that, whenever we talk to the hotels in Tokyo, Osaka, and Kyoto, we find them really cold on the concept of halal.